Customer Service / Operations Executive – Air & Ocean
Experience
1–5 years
Location
Bangalore / Delhi
Job Summary
We are looking for a reliable Customer Service / Operations Executive – Air & Ocean to handle daily freight operations, shipment documentation, and coordination with carriers and internal teams. This role focuses on execution, accuracy, and timely communication to ensure smooth movement of air and ocean shipments and a high level of customer satisfaction.
Job Description:
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Handle shipment coordination with airlines, shipping lines, transporters
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Prepare booking, BL instructions, DO, and pre-alerts
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Track shipments and keep customers updated
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Manage day-to-day operational activities
Requirements:
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Knowledge of Air/Ocean operations
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Familiarity with ODEX, EDI, AWB, and documentation
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Good communication and multitasking
